You rely on your managers to not only keep your restaurant running smoothly, but to keep it moving forward according to your vision of growth and development. As such, it is essential to your business's success that your managers be effective and proactive leaders. Here are some issues and weakness to watch for and to correct to ensure that your management staff is the strongest and most capable leadership possible.
Communication
Effective managers must know how to communicate clearly and consistently. Even the most motivated employee is going to miss the mark if he or she is unclear exactly what is expected. Not only is healthy communication vital for establishing good relationships with staff and a positive work environment, but it is absolutely necessary in effectively conveying what is expected as far as employee performance.
Encourage your managers to discuss every aspect of the work environment and daily procedures with the staff. Keep open lines of communication promote receptivity in the general staff, and makes it easier for management to address the minor issues that come up along the way. It is important that managers are able to offer gentle corrections as well as positive feedback for work well done.
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Restaurant Success - Effective Restaurant Management
